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How Shadowfax built an Operations Team using Equip

Head-Office

Bengaluru, India

team-size

1001-5000 employees

founded

2015

Industry

Transportation and Logistics

Case study's hero image for Shadowfax

About Shadowfax

Shadowfax is one of India's Fastest Growing End-to-End Logistics providers in more than 2500 cities. It provides e-commerce, hyper-local, on-demand delivery solutions for businesses for seamless business operations and dynamic growth.

Roles

  • Operations Associate, Human Resources Manager, Business Analyst, Sales Development Associate

Skills

  • Business Metrics, SQL, Data Science, Python

Categories

  • Non-Tech Hiring
  • Campus Hiring

The Challenge with Hiring for Non-tech Roles at Scale

Kartheek, Senior HR Manager at Shadowfax, was looking for a skill assessment platform for campus hiring. He had to hire for non-technical roles such Operations Associate, Human Resources Manager, Business Analyst, Sales Development Associate and more.

He asked for recommendations on The Shape of Work community, a Slack workspace for HR Leaders and People Ops professionals, and found Equip.

Kartheek's goal was clear—build a sales force for Shadowfax through campus hiring majorly comprising non-technical roles and a few technical roles. The team received a lot of applications which created a fragmented pool of management graduates. The campus recruitment drives were scheduled at IIT, NITs and a few Tier 2 & 3 colleges. Since Shadowfax’s team is based out of Bangalore, they decided to start with in-person visits to the local campuses and then expand to other locations remotely. With 400-500 candidates to be assessed in one placement season, they required a platform to automate filtering candidates without bias.

Previously, they had used HackerRank and Google Sheets to shortlist candidates and manage their pipeline.

Kartheek checked with his manager and team members. They evaluated Equip on four parameters:

1. Scheduling assessments: All recruiters using Equip can set the date and time for Cannot Before/Start in the Assessment Settings. This means that they can set a the specific duration within which all the students will attempt the assessment at the scheduled time for the campus hiring drive. $$=https://cdn-media-assets.socratease.co/equip/marketing/case-studies/section-images/eqp-assmnt-timer-setting.png$$

2. Gathering additional details: Equip can collect additional details from the candidate before they begin with their first test. This includes collecting phone number, LinkedIn URL, College Name, Graduation Year, Department and Work Experience (in years). All these details are available while viewing the assessment results so that you do not spend time switching between multiple applications to consolidate candidates' profiles before shortlisting them for interviews.
$$=https://cdn-media-assets.socratease.co/equip/marketing/case-studies/section-images/eqp-candidate-login-setting.png$$

3. Combining Multiple Skills in a single test: Instead of sharing many tests for each skill, Equip's users combine multiple skills in a single test for well-rounded results and a smoother candidate experience. To hire for Business Analytics, Shadowfax used Equip's Question Banks for Business Metrics, SQL, Data Science and Python.

4. Writing Results to Google Sheets: With Write results to Google Sheets feature, it is easy to check the results of an assessment real-time as a candidate's result is written to the Google Sheet as soon as they complete each test in an assessment.

The Transformation

Within ten days after signing up, Shadowfax was ready to conduct its campus recruitment drive using Equip. On average, they invited 200 candidates simultaneously per assessment to attempt it.

The top advantages of switching to Equip for Shadowfax are:

  1. 95% reduction in cost per candidate
  2. A single platform for hiring for tech and non-tech roles with inbuilt Question Banks
  3. Managing candidate stages and results from a single dashboard instead of using Google Sheets

"Equip is simple to use, smart and concise. Has a robust backend (infrastructure). All information (about the product and pricing) was available on the website. I could get started without a demo. It’s a B2B software with the simplicity of a B2C buying mechanism."

Kartheek M

HR Business Partner, Shadowfax

Favourite Equip Features

  1. Scheduling assessments
  2. Gathering additional details
  3. Combining Multiple Skills in a single test
  4. Writing Results to Google Sheets

Why Equip

Shadowfax switched to Equip to save costs and simplify their hiring process. Instead of juggling between HackerRank and Google Sheets, they found everything they needed in one platform, making it easier to manage candidates for both tech and non-tech roles. Equip's features, like combining multiple skill tests, gathering extra candidate info upfront, and real-time results tracking, helped Shadowfax streamline their hiring and cut down on costs.

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