Pricing

Frequently Asked Questions

Can’t find the answer you’re looking for? Reach out to our customer support team.

Q1. What is an Assessment?

An Assessment is a set of tests intended for one job role. For example, if you are looking to hire a developer, you may assign one aptitude test, one coding challenge and one video interview. These three tests together count as one assessment. The candidate will attempt the tests one-by-one.

Q2. What is a Credit?

One Credit equals one Candidate attempting an Assessment.

Say you are hiring for a role and create an Assessment. You share the assessment link with 20 candidates and 15 of them attempt it. You will have used up 15 Credits.

Q3. When is a credit deducted from my account?

A credit is deducted every time a candidate finishes the first test of an assessment. So, if a candidate drops out of an assessment before finishing the first test, the credit won't get deducted.

For example, you create an assessment with two tests and invite 10 candidates to take the assessment. 2 candidates drop out midway through Test 1, 3 candidates finish Test 1 and drop out during Test 2. 5 candidates finish both tests. You will then be charged 8 credits.

Q4. Do my credits expire?

No, they do not expire. You can use them until whenever you want.

Q5. Is there a limit to the number of assessments I can create?

No, you can create as many assessments as you want.

Q6. Is there a lock-in period?

No, we don't have a subscription or a lock-in period. We understand that hiring may be seasonal, so you can pay-as-you-go.

Q7. Can I try Equip for free?

Yes! When you sign up on Equip, you can evaluate 25 candidates for free. You don't need to enter your card details for this.

Q8. What is an Administrator Account?

An Administrator can create and share Assessments, and see their results. Basically, any user who wants to play the role of a recruiter needs an Administrator Account.

Q9. What are the different test types on Equip?

You can create Quizzes (Aptitude Test, Language Test, Attention to Detail), Programming Challenges (Coding, CSS, SQL), Spreadsheet Skills Test, and Video Response.

You can also create & customise all of the above with your own content. To view question types for assessments, click here.

Q10. How much will it cost me?

Roughly speaking, you pay $1 per candidate, excluding discounts. Our Pricing Calculator gives you an exact estimate based on how many candidates you assess, and how often.

Q11. Will I be charged per test or based on the type of tests in my assessments?

You are only charged per assessment. You may have any number of tests in an assessment, with any test types. You may include your own Custom Content as well. You will still pay per assessment.

Q12. What payment methods do you accept?

We support both credit and debit cards for payments. For amounts exceeding $5000, we accept bank and wire transfers.

More Questions about Equip? See our FAQs