Pricing that Scales with You

Frequently Asked Questions

Q1. What is an Assessment?

An Assessment is a set of tests intended for one job role. For example, if you are looking to hire a developer, your assessment ABC may have 2 tests: (i) Quiz and (ii) Programming Challenge. If you are hiring a Customer Support Specialist, your assessment XYZ may contain 3 tests: (i) 2 Quizzes; (ii) 1 Typing Test. The candidate will attempt the tests one-by-one.

Q2. What is a Credit?

If a candidate attempts an assessment, we deduct 1 credit from your account for the first two tests. If your assessment has more than two tests, we deduct 0.5 credits for each additional test. This article has more details. For example, for Assessment ABC in Q1 above, 1 credit will be deducted. For Assessment XYZ, 1.5 credits will be deducted.

Q3. When is a credit deducted from my account?

A credit is deducted each time an assessment email invitation is sent to a candidate. If a candidate drops out of an assessment before finishing the first test, the credit can be reclaimed.

For example, say you create an assessment with 2 tests. You then invite 10 candidates to the assessment. 10 credits are deducted immediately. 2 candidates drop out midway through Test 1, 3 candidates finish Test 1 and drop out during Test 2. 5 candidates finish both tests. You can then reclaim 2 credits and will only be charged 8 credits.

Q4. Do my credits expire?

No, they do not expire. You can use them until whenever you want.

Q5. Is there a limit to the number of assessments I can create?

No, you can create as many assessments as you want.

Q6. How is Equip so much more affordable than other platforms?

Good question! Broadly speaking, we think we can make more money by keeping the cost per candidate low and thus increasing the number of candidates. Other platforms would rather charge more per candidate. We have actually written about this in more detail. Also, you can easily Compare Equip's Pricing with its Competitors' to see what we mean.

Q7. Is there a lock-in period?

No, we don't have a subscription or a lock-in period. We understand that hiring may be seasonal, so you can pay-as-you-go.

Q8. Can I try Equip for free?

Yes! When you sign up on Equip, you can evaluate 10 candidates for free. You don't need to enter your card details for this.

Q9. What is a Recruiter Account?

A Recruiter Account can create and share Assessments, and see their results. Basically, any user who wants to play the role of a recruiter needs to be added to your team. You can add as many recruiters as you want, for free

Q10. What payment methods do you accept?

We support both credit and debit cards for payments. For amounts exceeding $1500, we accept bank and wire transfers.