Understanding CEFR: The Global Standard for English Fluency

The Common European Framework of Reference for Languages (CEFR) is a globally accepted system for measuring English language proficiency. It classifies learners into six levels—A1 to C2—based on what they can understand, speak, and write.

CEFR Levels Explained

Level Label What it Means Try Demo
A1 Beginner Can use basic expressions and introduce themselves. Try A1
A2 Elementary Can handle simple tasks like shopping or directions. Try A2
B1 Intermediate Can deal with work and travel conversations. Try B1
B2 Upper-Intermediate Can speak fluently on familiar topics and write emails. Try B2
C1 Advanced Can express ideas clearly and understand complex topics. Try C1
C2 Proficient Can communicate effortlessly with native-level fluency. Try C2

Sentence Examples by CEFR Level

Level Example Sentence
A1My name is Dana. I live in Sweden.
A2I want to book a cab to the airport, please.
B1We need to reschedule the meeting due to a conflict.
B2Let’s finalize the proposal after reviewing the client’s feedback.
C1Her presentation was coherent, persuasive, and aligned with business goals.
C2While the idea is appealing, it lacks practical viability in this context.

What CEFR Level Should You Hire For?

Role Type Recommended CEFR Level Why
BPO Voice/Non-VoiceB1 or B2Handles real-time customer interactions.
Sales/Customer SupportB2Requires fluent, persuasive communication.
Graduate Campus HiresB1 or B2Ensures job-ready communication ability.
Mid-Level ManagersC1Articulate ideas, write reports, lead teams.
Leadership RolesC1 or C2Strategic thinking, executive communication.
L&D/Training ProgramsCustom goal-basedMatch level to upskilling objectives.

TL;DR for Recruiters

  • B1 = Basic workplace fluency
  • B2 = Ready for most communication-heavy roles
  • C1+ = Ideal for leadership, sales, and client-facing work

Equip’s English tests are CEFR-aligned to help you hire the right level of fluency for the role. No guesswork.

Explore Further

Last updated: April 18, 2025